The 16tulum team will know how to design an unforgettable experience for you and your guests, we offer many options to enhance your stay. Our dedicated full-time team is at your service before your stay with all your group planning and logistics and during your stay to make sure everything is perfect at all times. 

Staff includes a guest experience manager, a dedicated concierge, daily grounds and housekeeping as well as an overnight security guard. 

Upon confirmation of your reservation, our team will craft a tailored travel itinerary just for you. We'll arrange calls to understand your preferences and needs, then prepare a preliminary itinerary for quotes from top-notch suppliers. After your approval, we'll proceed to book accommodations, transportation, and activities for all guests.

You can choose the comfort of the services of a full-time chef for the entire stay, or occasionally to celebrate a special event, hire a mixologist and sip delicious cocktails by the pool, take a Mexican cooking class or a tasting of mezcal. Enjoy private yoga classes, wellness treatments and massages in the comfort of your home. Discover the best restaurants, beach clubs and cenotes and the best parties. Book exclusive tours to discover the treasures of the Maya Peninsula and the unique landscapes of the Sian Kaan Natural Reserve. 

Additional services and activities, as well as event fees and services are extra.